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Privacy Policy

Effective Date: [07/04/2025]

At Reiki Sound Sanctuary, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or book a session with us.

By using the Reiki Sound Sanctuary website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you book a session or interact with our website, we may collect the following types of personal information:

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  • Contact Information: Name, email address, phone number, and postal address (if applicable) to communicate with you regarding bookings, events, and updates.

  • Booking Information: Details related to the event or sound bath session you book, including the date, time, and any other preferences you provide.

  • Payment Information: If you make a payment for an event or service, we may collect payment details. This information is processed securely by our payment processors (e.g., PayPal, Stripe) and is not stored on our servers.

  • Usage Data: Information about how you interact with our website (such as IP address, browser type, and pages visited) may be collected for analytical purposes to improve our website's functionality.

2. How We Use Your Information

We use the information we collect to:

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  • Process and manage your bookings for sound bath sessions or events.

  • Communicate with you regarding your booking, event details, or inquiries.

  • Send updates about upcoming events, special offers, or blog content that may interest you (only if you have opted in for such communications).

  • Improve the functionality and user experience of our website through analytics.

  • Provide customer support and respond to your inquiries.

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.

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  • Secure Connections: Our website uses encryption (SSL/TLS) to ensure that data exchanged between you and our site is secure.

  • Payment Processing: Payments are processed by third-party services that comply with the highest industry standards for data security (e.g., PCI-DSS compliance).

  • Access Control: Access to personal information is limited to authorized personnel who need it to perform their duties.

4. Sharing Your Information

We will not sell, rent, or share your personal information with third parties, except in the following circumstances:

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  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, or conducting other business functions on our behalf. These providers are obligated to use your information only as necessary to perform services for us.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court order or government agency).

5. Your Rights and Choices

You have the right to:

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  • Access: Request a copy of the personal information we hold about you.

  • Update: Correct or update your personal information if it is inaccurate or incomplete.

  • Delete: Request the deletion of your personal information, subject to certain limitations (e.g., if we are required to retain it for legal or accounting purposes).

  • Opt-out: Unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track website usage, and analyze trends. Cookies are small files stored on your device that allow us to remember your preferences and improve our site functionality.

You can control cookie settings in your browser. However, disabling cookies may affect the functionality of some parts of the website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Me

If you have any questions or concerns about this Privacy Policy or how I handle your personal information, please contact me at:

Email: lisajoelsy@gmail.com
Phone: 07496315663
Address: Office 1/2 Duke Street. Littleborough, OL15 8DL

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